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Privacy policy
How we collect and use your information for orders, quotes, and support.
Information we collect
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Name, business name, mobile number, and email when you register, checkout, or contact us.
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Order details, payment reference (e.g. bKash TrxID), and delivery notes you provide.
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Basic technical data (browser, device, IP) for security and site performance.
How we use it
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Process wholesale orders, verify payments, and arrange courier dispatch.
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Respond to quotes, samples requests, and buyer support.
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Improve catalog, prevent fraud, and comply with law when required.
Sharing
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Courier partners receive name, phone, and address only to deliver your parcel.
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We do not sell personal data. Service providers (hosting, SMS) may process data under contract.
Retention & security
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Order records are kept as needed for accounting, warranty, and legal obligations.
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We use reasonable technical measures; no online system is 100% secure.
Your choices
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Update account details on My account or contact us to correct information.
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You may request deletion where law allows and no outstanding order/dispute exists.
Contact →
Privacy Policy | Sublimation BD
